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24/7 Customer Support for Tradies & E-commerce

Invifox provides round-the-clock customer support tailored for Australian tradies—including plumbers and electricians—as well as e-commerce brands. Our expert team manages after-hours calls, live chat enquiries, and urgent dispatch requests, ensuring your customers are looked after no matter the time of day. Plus, get started risk-free with our free trial offer.

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Customer support representative assisting a tradie over the phone

Trusted by Leading Tradies and E-Commerce Brands Across Australia

Invifox specialises in round-the-clock customer service for Australian tradies and online brands, ensuring your clients receive support whenever they need it.

24/7 Customer Support Solutions for Tradies & E-Commerce

After-Hours Call Handling

Never miss an important call again. Our team manages your after-hours phone enquiries for plumbers, electricians, and e-commerce businesses, resolving urgent issues and capturing every lead while you focus on your work or rest.

Live Chat Support

Boost customer satisfaction and conversions with real-time live chat. Invifox provides professional chat agents ready to answer questions, offer support, and guide your customers through every step, day or night.

Urgent Dispatch Services

When emergencies strike, fast action matters. Invifox coordinates urgent dispatch requests for tradies, ensuring your team is notified and jobs are organised promptly—even after hours.

Tradie Essentials

Perfect for sole traders and small teams in plumbing and electrical trades who need reliable 24/7 coverage for after-hours calls and urgent job dispatch. Stay responsive while you’re on the tools or after hours, without missing a lead.

$499/week

What’s Included:

  • 24/7 call answering and job dispatch
  • Live chat support for your website
  • Emergency response for urgent jobs
  • Free 3 emergency response trial
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E-Commerce Support

Designed for growing e-commerce brands seeking professional customer service around the clock. We handle sales enquiries, order tracking, and returns, keeping your customers happy day and night.

$799/week

All-Inclusive Features:

  • 24/7 phone and live chat support
  • Finding leads
  • Order and returns management
  • After-hours urgent escalation
  • Detailed call and chat reports
  • Free 2-leads trial
Start Free Trial

Custom Enterprise

Tailored for established businesses and franchises needing bespoke customer support solutions at scale. We offer flexible plans, multilingual agents, and advanced integrations to match your workflow.

Custom/anytime

Premium Benefits:

  • Customisable 24/7 support coverage
  • Dedicated account manager
  • Multilingual support agents
  • Integration with your CRM and job systems
  • Priority onboarding & training
  • And more
Contact Us for a Quote
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24/7 Customer Support for Tradies & E-Commerce

Stop bleeding $1.4M/year in missed calls. 🔥
68% of customers won’t call back if you miss them—vanishing into competitors’ arms .

Invifox your 24/7 lifeline:

  • Capture every lead—nights, weekends, holidays.

  • Convert 40-60% premiums on emergency jobs ($450/job avg).

  • Retain clients with 10-second answer speeds.

Sleep. Invifox turn silence into sales. 💰

Our Services

Invifox delivers round-the-clock customer support tailored for Australian tradies and e-commerce brands. From after-hours calls to urgent dispatch and live chat, our team ensures your business never misses an opportunity. Enjoy peace of mind knowing your customers are looked after 24/7, and get started with our free trial to experience the Invifox difference.

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Get in Touch with Invifox

Have questions about our 24/7 customer support for tradies or e-commerce brands? Fill out the form below and our team will get back to you promptly. Ask about our free trial and see how Invifox can support your business after hours.
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Subscribe to our newsletter and be the first to learn about the latest in customer support for Australian tradies and e-commerce brands. Get insights on after-hours call handling, live chat best practices, urgent dispatch solutions, and exclusive offers—including free trial opportunities from Invifox.